At Virtual Kids we understand the anxiety parents are feeling as children return to schools and daycare facilities in the midst of the COVID pandemic.

We Can Help.

  • If you are not sure whether your child is well enough to attend school or daycare

  • If you have medical questions but are worried about viral exposure from waiting rooms

  • If you are not sure if you should take your child to an urgent clinic or the emergency department

  • If it’s not an emergency, but it’s important to you

We are available every evening, 7 days per week, from 5pm to 11pm to address concerns about your children from the comfort and safety of your own home

What type of patient concerns can be addressed by Virtual Kids?

Virtual Kids’ mission is to provide urgent pediatric advice for acute problems. The pediatricians at Virtual Kids are able to virtually manage many of the common concerns that would be seen at an emergency department or an urgent care clinic.

Our doctors provide expert assessment and advice via secure video conference or by telephone.

Our doctors will ensure that any child that requires in-person physical assessment or a medical procedure will be referred to an urgent care or emergency department.

Will I be charged for using Virtual Kids?

No.

We provide this service to the families of Alberta through provincial health coverage. Provided your child has a valid Alberta Health Card, there is no charge to speak to a physician through Virtual Kids.

Will you speak to my family doctor about the visit?

Primary care physicians, such as family doctors, are essential to the health of your child and the health of our province. Simply provide us the name of your physician and we will be happy to send them a copy of your visit.

We also respect the privacy of our patients and will provide the utmost of confidentiality where requested.

For valuable back-to-school and preschool guidance click on the links below:

TOGETHER, we will get through this difficult time.